Hospitality

Hospitality

Enterprise
Healthcare
Local Government
Higher Education
Hospitality
Enterprise
Healthcare
Local Government
Higher Education
Hospitality

Delivering the best connectivity experience for hotel and conference guests

The surge in the use of smart devices and the more tech savvy traveller has caused a seismic shift in the hospitality industry. Having a rich mobile experience can leave a lasting impression for guests as well as boosting loyalty. If mobile users are given the freedom to go anywhere within the venue without losing connectivity to a high-speed wireless network, if they can connect timely and easily, if they are provided with personalised experiences based on location, and if they can use self-service tools to enhance their stay, it may mean that visitors are more likely to recommend the venue. That’s why we consider the user experience at all stages of our wireless solution implementation.

It’s not only the guests that can benefit from innovative, wireless network solutions. The hospitability venue itself can profit from operational efficiencies and by having direct, personalised engagements with its guests. Staff are free to provide assistance to guests anywhere, travellers’ preferences can be captured from mobile analytics solutions, mobile engagement solutions can be used to push location-based offers and incentives to guests, and reliable, always on connections can be implemented to ensure your most critical apps are always accessible.

We partner with the best in breed mobile solution providers, to give you innovative, industry defined technology that gives your venue a competitive edge now and in the future.

Delivering the best connectivity experience for hotel and conference guests

The surge in the use of smart devices and the more tech savvy traveller has caused a seismic shift in the hospitality industry. Having a rich mobile experience can leave a lasting impression for guests as well as boosting loyalty. If mobile users are given the freedom to go anywhere within the venue without losing connectivity to a high-speed wireless network, if they can connect timely and easily, if they are provided with personalised experiences based on location, and if they can use self-service tools to enhance their stay, it may mean that visitors are more likely to recommend the venue. That’s why we consider the user experience at all stages of our wireless solution implementation.

It’s not only the guests that can benefit from innovative, wireless network solutions. The hospitability venue itself can profit from operational efficiencies and by having direct, personalised engagements with its guests. Staff are free to provide assistance to guests anywhere, travellers’ preferences can be captured from mobile analytics solutions, mobile engagement solutions can be used to push location-based offers and incentives to guests, and reliable, always on connections can be implemented to ensure your most critical apps are always accessible.

We partner with the best in breed mobile solution providers, to give you innovative, industry defined technology that gives your venue a competitive edge now and in the future.

We have helped our hospitality customers to:

  • Deliver a highly reliable, high speed Wi-Fi connection across the entire venue property for guests and staff
  • Provide seamless and secure authentication for guests
  • Automate Wi-Fi network access for guests and conference attendees – providing the correct access levels
  • Collect real-time presence data about Wi-Fi enabled mobile devices while protecting personal privacy, so you can better understand how guests are using services
  • Monitor performance and connectivity issues, so that they can be resolved before users are affected
  • Save money by running back office applications and telephony over Wi-Fi
  • Utilise beacons to send location-based push notifications to mobile devices – providing offers and rewards to guests
  • Free up internal resources by adopting managed services from Pervasive

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